Privacy Policy

Policy effective from-1 May 2018

Policy review-30 April 2021

Action by-All EMC personnel

Document revision-April 2018

  1. Introduction

    1. We are committed to safeguarding the privacy of our website visitors, Staff and service users.
    2. This policy applies where we are acting as a data controller with respect to the personal data of our website visitors, Staff and service users; in other words, where we determine the purposes and means of the processing of that personal data.
    3. By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.
    4. In this policy, “we”, “us” and “our” refer to The Event Medicine Company Ltd.[ For more information about us, see Section 12.]
  2. How we use your personal data

    1. In this Section 2 we have set out:

      (a) the general categories of personal data that we may process;

      (b) in the case of personal data that we did not obtain directly from you, the source and specific categories of that data;

      (c) the purposes for which we may process personal data; and

      (d) the legal bases of the processing.

    2. We may process (“usage data”). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is our analytics tracking system. This usage data may be processed for the purposes of analysing the use of the website and services. The legal basis for this processing is our legitimate interests, namely monitoring and improving our website and services.
    3. We may process data that you supply through the website or hosted management systems (“account data”). The account data may include your name and email address. The source of the account data is you or your employer. The account data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business OR the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.
    4. We may process your information included in your personal profile on our website or hosted management systems (“profile data”). The profile data may include your name, address, telephone number, email address, profile pictures, gender, date of birth, relationship status, interests and hobbies, educational details and employment details. The profile data may be processed for the purposes of enabling and monitoring your use of our website and services. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business OR the performance of a contract between you and us and/or taking steps, at you request, to enter into such a contract.
    5. We may process your personal data that are provided in the course of the use of our services (“service data”). The service data may include that which is needed to provide training, equipment, medical or any other legitimate business services including the engagement of staff. The source of the service data is either you or your employer. The service data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business OR the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.
    6. We may process information that you post for publication on our website or through our services (“publication data”). The publication data may be processed for the purposes of enabling such publication and administering our website and services. The legal basis for this processing is our legitimate interests, namely [the proper
      administration of our website and business OR the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.
    7. We may process information contained in any enquiry you submit to us regarding goods and/or services (“enquiry data”). The enquiry data may be processed for the purposes of offering, marketing and selling relevant goods and/or services to you. The legal basis for this processing is consent.
    8. We may process information relating to transactions, including purchases of goods and services, that you enter into with us and/or through our website (“transaction data”). The transaction data may include your contact details, your card details and the transaction details. The transaction data may be processed for the purpose of supplying the purchased goods and services and keeping proper records of those transactions. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract and our legitimate interests, namely our interest in the proper administration of our website and business.
    9. We may process information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters (“notification data”). The notification data may be processed for the purposes of sending you the relevant notifications and/or newsletters. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.
    10. We may process information contained in or relating to any communication that you send to us (“correspondence data”). The correspondence data may include the communication content and metadata associated with the communication. Our website will generate the metadata associated with communications made using the website contact forms. The correspondence data may be processed for the purposes of communicating with you and record-keeping. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business and communications with users.
    11. We may process any of your personal data identified in this policy where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.
    12. In addition to the specific purposes for which we may process your personal data set out in this Section 2, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
    13. Please do not supply any other person’s personal data to us, unless we prompt you to do so.
  3. Providing your personal data to others

    1. We may disclose your personal data to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes, and on the legal bases, set out in this policy.
    2. We may disclose personal data to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.
    3. We may disclose profile and service data to our suppliers or subcontractors insofar as reasonably necessary for safe and effective provision of services.
    4. Financial transactions relating to our website and services may be handled by our payment services providers, PayPal and Stripe. We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds. You can find information about the payment services providers’ privacy policies and practices at:
      https://www.paypal.com/en/webapps/mpp/ua/privacy-full
      https://stripe.com/gb/privacy
    5. In addition to the specific disclosures of personal data set out in this Section 3, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.
  4. Retaining and deleting personal data

    1. This Section 5 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.
    2. Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
    3. We will retain your personal data as follows:

      (a) Service, profile and enquiry data will be retained for a minimum period of 3 years following the last contact, and for a maximum period of 7 years following the last contracted period

    4. Notwithstanding the other provisions of this Section 5, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
  5. Amendments

    1. We may update this policy from time to time by publishing a new version on our website.
    2. You should check this page occasionally to ensure you are happy with any changes to this policy.
  6. Your rights

    1. Your principal rights under data protection law are:

      (a) the right to access;

      (b) the right to rectification;

      (c) the right to erasure;

      (d) the right to restrict processing;

      (e) the right to object to processing;

      (f) the right to data portability;

      (g) the right to complain to a supervisory authority; and

      (h) the right to withdraw consent.

    2. You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to:

      (a) the payment of a fee (currently fixed at GBP 10); and

      (b) the supply of appropriate evidence of your identity [(for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address)].

    3. We may withhold personal information that you request to the extent permitted by law.
    4. You may instruct us at any time not to process your personal information for marketing purposes.
    5. In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.
  7. Our details

    1. This website is owned and operated by The Event Medicine Company Ltd
    2. We are registered in England and Wales under registration number 6271090, and our registered office is at Unit D Central Estate, Albert Road, Aldershot, Hampshire, GU11 1SZ.
    3. Our principal place of business is at Unit D Central Estate, Albert Road, Aldershot, Hampshire, GU11 1SZ.
    4. You can contact us:

      (a) by post, to [the postal address given above];

      (b) using our website contact form;

      (c) by telephone, on [the contact number published on our website from time to time]; or

      (d) by email, using [the email address published on our website from time to time].

  8. Data protection officer

    1. Our data protection officer’s contact details are:
      Mr Adam Waller, Data-protection@eventmedicinecompany.co.uk
Copyright © 2018 The Event Medicine Company Ltd | All Rights Reserved

The Event Medicine Company